VolunteerHub
  • Platform
    VolunteerHub automates and streamlines, so you can concentrate on making a difference and driving your organization’s mission forward.
    • Platform Features
    VolunteerHub Overview Video
    Watch Overview 1:50
    • Volunteer Management
      • campaign Volunteer Recruitment
      • calendar_month Volunteer Scheduling
      • track_changes Volunteer Hour Tracking
      • storage Volunteer Database
      • paid Volunteer Fundraising
      • receipt_long Volunteer Liability Waivers
      • stars Rewards and Recognition
      • add_chart Reporting
    • Opportunity Management
      • vertical_split Landing Pages
      • task_alt Check-In
      • view_module Multi-Event Editor
      • move_up Configurable Forms
      • lan Group Organization
    • Volunteer Communication
      • mark_email_read Email Messaging
      • sms Text Messaging
      • share Social Media
    • Client Success
      • checklist Onboarding
      • school Training
  • Solutions
    VolunteerHub simplifies processes and removes friction for both coordinators and volunteers, saving your organization valuable time and resources.
    • Software Benefits
    VolunteerHub Overview Video
    Watch Overview 1:50
    • By Need
      • timer Save Time and Effort
      • extension Integrate with Existing Platforms
      • favorite Improve Volunteer Experience
      • show_chart Boost Volunteer Engagement
      • handshake Build Community Partnership
      • list_alt Consolidate Data Management
    • By Initiative
      • pets Animal Rights
      • music_note Arts and Culture
      • sports_football Athletics
      • bookmark Cause/Cure
      • forest Conservation
      • school Education
      • food_bank Food Banks
      • local_hospital Hospitals
      • attribution Human Rights
      • support Human Services
      • local_library Libraries
      • volunteer_activism Nonprofits
      • campaign Political Campaigns
      • account_balance Public Service
      • church Religious Organizations
  • Pricing
  • Resources
    VolunteerHub provides a bevy of resources to help you succeed in nonprofit and volunteer management.
    • All Resources
    VolunteerHub Overview Video
    Watch Overview 1:50
    • slow_motion_video Software Overview Video
    • menu_book The Book on Volunteer Management
    • format_quote Case Studies
    • rss_feed Blog
    • podcasts Podcast
    • upcoming Product Updates
  • About
    Over the last 20+ years, VolunteerHub has helped thousands of organizations manage billions of volunteer hours.
    • About VolunteerHub
    VolunteerHub Overview Video
    Watch Overview 1:50
    • groups Team
    • handshake Partners
    • work Careers
  • Support
  • Request Demo
Blog
Best Practices 2 min read

Why Nonprofits Should Evaluate Volunteers

Shawn Kendrick September 1, 2009
Share this
reviewing volunteers

Do you have an evaluation process for your volunteers? If the answer is “no,” you are not alone; in fact, you are in the majority. Granted, to many volunteer coordinators, the concept of actually evaluating volunteers may seem strange. After all, these folks are freely giving their time. Putting them through an evaluation may seem unfair and even unappreciative. The truth is, however, that these helpers are anticipating something in return for their efforts. Among other motivations, they expect a well-run program filled with dedicated and competent volunteers. By completing evaluations, you’ll send a clear message that you are running a serious program. You’ll also insure that volunteers are utilizing–and not draining–precious resources.

Volunteer Evaluation Process

Once you’ve decided that you are going to evaluate your volunteers, it’s time to think about the process. Even though the tendency may be to interact with volunteers more casually than with paid staff, some experts recommend making sure the volunteer evaluation process closely mimics that of the one used for those on your payroll. You may even want to use an identical process.

This means you won’t be doubling your efforts by creating a whole new set of forms and systems specifically for volunteers. If this doesn’t fit your needs, however; and you find it necessary to create a specific process and paperwork for your helpers, there are places you can turn to for guidance. For example, www.idealist.org has a whole host of resources, including a link to a sample evaluation.

Forms for the Evaluation Process

Another great source is www.docstoc.com. There you can search for both paid and free volunteer and/or employee evaluation forms. (This site also has a ton of other documents that may be helpful, such as authorizations, agreements, surveys, and registrations, just to name a few.) Once you’ve honed in on what your process is and what your paper trail is going to look like, you’ll want to decide how often you are going to give feedback. One of the best evaluation devices most businesses use is the “probationary period.” This is also a great way to set the tone for you volunteers. Letting them know that for the first 30, 60, or 90 days they will be receiving a lot of instruction and feedback both assures them they won’t be thrown to the wolves and lets you keep a close eye on them. This also creates a sort of forced reflection point to see if the volunteer and the organization is a good fit.

How Frequent?

Of course, you will also want to decide on how often volunteers will be evaluated after the probationary period. Most of your successful volunteers will probably welcome the opportunity to receive feedback.

Also, if potential volunteers are informed that they will be evaluated if they join the program, you’ll probably find that some of the marginal candidates will weed themselves out. All in all, evaluations will help significantly aid in the volunteer management process, which will ultimately help your program.

Please note: this blog post contains stock photographs of models for illustrative purposes and does not imply their use or endorsement of products.


Topics Discussed

  • Best Practices

Related Posts

2 min read Volunteer Programs - Formal Evaluation Best Practices
Evaluate Nonprofit Programs
6 min read Using VMS for Volunteer Evaluation and Performance Management
Volunteer Performance and Evaluation
2 min read Evaluating Online Volunteer Scheduling Tools
Evaluating Volunteer Scheduling Software

Subscribe to Our Blog

Subscribe to receive email notifications every time we publish new insights, news, and thought leadership to our blog.

Subscribe Here!

symbol-full-color
Contact Us

877.482.3340

media@volunteerhub.com

  • Platform
  • Solutions
  • Pricing
  • Resources
  • About
  • Support
  • Privacy Policy
  • Terms of Use
  • Copyright Management
  • Facebook
  • Twitter
  • Linkedin
  • Youtube
  • Vimeo
©2025 BetterGood. All rights reserved.