VolunteerHub
  • Platform
    VolunteerHub automates and streamlines, so you can concentrate on making a difference and driving your organization’s mission forward.
    • Platform Features
    VolunteerHub Overview Video
    Watch Overview 1:50
    • Volunteer Management
      • campaign Volunteer Recruitment
      • calendar_month Volunteer Scheduling
      • track_changes Volunteer Hour Tracking
      • storage Volunteer Database
      • paid Volunteer Fundraising
      • receipt_long Volunteer Liability Waivers
      • stars Rewards and Recognition
      • add_chart Reporting
    • Opportunity Management
      • vertical_split Landing Pages
      • task_alt Check-In
      • view_module Multi-Event Editor
      • move_up Configurable Forms
      • lan Group Organization
    • Volunteer Communication
      • mark_email_read Email Messaging
      • sms Text Messaging
      • share Social Media
    • Client Success
      • checklist Onboarding
      • school Training
  • Solutions
    VolunteerHub simplifies processes and removes friction for both coordinators and volunteers, saving your organization valuable time and resources.
    • Software Benefits
    VolunteerHub Overview Video
    Watch Overview 1:50
    • By Need
      • timer Save Time and Effort
      • extension Integrate with Existing Platforms
      • favorite Improve Volunteer Experience
      • show_chart Boost Volunteer Engagement
      • handshake Build Community Partnership
      • list_alt Consolidate Data Management
    • By Initiative
      • pets Animal Rights
      • music_note Arts and Culture
      • sports_football Athletics
      • bookmark Cause/Cure
      • forest Conservation
      • school Education
      • food_bank Food Banks
      • local_hospital Hospitals
      • attribution Human Rights
      • support Human Services
      • local_library Libraries
      • volunteer_activism Nonprofits
      • campaign Political Campaigns
      • account_balance Public Service
      • church Religious Organizations
  • Pricing
  • Resources
    VolunteerHub provides a bevy of resources to help you succeed in nonprofit and volunteer management.
    • All Resources
    VolunteerHub Overview Video
    Watch Overview 1:50
    • slow_motion_video Software Overview Video
    • menu_book The Book on Volunteer Management
    • format_quote Case Studies
    • rss_feed Blog
    • podcasts Podcast
    • upcoming Product Updates
  • About
    Over the last 20+ years, VolunteerHub has helped thousands of organizations manage billions of volunteer hours.
    • About VolunteerHub
    VolunteerHub Overview Video
    Watch Overview 1:50
    • groups Team
    • handshake Partners
    • work Careers
  • Support
  • Request Demo
Blog
Case Studies 2 min read

Holocaust Museum Houston Increases Volunteers by 478%

Eric Burger July 26, 2021
Share this
Holocaust Museum Houston

Request a Demo

Holocaust Museum Houston needed a volunteer management solution to help them recruit, engage, and manage volunteers, following expansion. VolunteerHub provided the features the organization needed and helped increase active volunteers by 478%.

Opened in 1996, Holocaust Museum Houston has become a valuable resource for community residents and people around the world. Inspired by Holocaust survivor Siegi Izakson, and co-founded along with other survivors and community leaders, Holocaust Museum Houston is dedicated to its mission of educating people about the Holocaust, remembering 6 million Jews and other innocent victims, and honoring the survivors and their legacies.

In 2019, Holocaust Museum Houston reopened after a massive $34 million expansion, doubling the size of the museum to 57,000 square feet. With the expansion came a new welcome center, four permanent galleries, two changing exhibition galleries, a research library and café, a 187-seat state-of-the-art performance theater, and a 175-seat outdoor amphitheater.

Today, the Holocaust Museum Houston is using their expansion and resources to educate more people than ever about the Holocaust in new interactive ways. Besides providing the community access to its museum and exhibits, Holocaust Museum Houston is also invested in outreach through its Educator in Motion (EIM) program, a program focused on promoting the development of individual and civic responsibility. From 2019 to 2020, the EIM program reached 79 schools and 29,227 participants in the greater Houston area.

To support initiatives and museum operations, Holocaust Museum Houston leverages the commitment of staff, volunteers, docents, and donors. Museum volunteers fill a variety of organizational roles including assisting with admissions, greeting guests, fulfilling administrative duties, hosting galleries, and working in the museum store.

“Our volunteers, docents, and donors are instrumental in the success of the museum and its programs,” said Madelyn Strubelt, Director of Visitor and Volunteer Services for Holocaust Museum Houston.

Expansion led to an increased need for volunteers and software

Before investing in VolunteerHub, Holocaust Museum Houston used Google Forms and Excel to capture and manage volunteer data. Although this process worked to manage a small pool of volunteers, it did not align with the organization’s goal to grow its volunteer pool and recruit new volunteer and docent talent to support expansion.

When exploring volunteer management software, Holocaust Museum Houston initially wanted a solution they could use to quickly run reports, and synchronize data with their CRM solution, Blackbaud Altru. The organization found those features, and many more, in VolunteerHub and decided that VolunteerHub’s volunteer management software was the best solution to support their expansion, and volunteer program goals.

Holocaust Museum Houston 2

 

 Increased recruitment efforts amid COVID-19

Holocaust Museum Houston found new value in VolunteerHub and the software’s ability to support their recruitment goals during the COVID-19 pandemic. While many other organizations put recruitment on hold during the pandemic, Holocaust Museum Houston increased recruitment initiatives by taking their registration, onboarding, and training processes online.

VolunteerHub has become an instrumental tool, supporting the organization’s goal to create a virtual platform for volunteers from recruitment to training. To achieve this goal, Holocaust Museum Houston leveraged the Landing Page feature of VolunteerHub and created multiple pages that provide valuable information to volunteers, depending on where they are in their onboarding journey.

Each landing page provides a volunteer with information and resources that help them progress to the next step in the onboarding process. For example, the organization’s “New Volunteer Training” landing page provides a volunteer with essential resources, such as training videos, documentation, and PowerPoints.

Since implementing VolunteerHub and taking their recruitment, onboarding, and training processes online, Holocaust Museum Houston has grown their active volunteer pool from 14 to 81, an impressive increase of 478%.

“Even amid the COVID-19 pandemic, we never stopped recruiting, onboarding, and training. VolunteerHub helped us quickly go from 14 active volunteers to 81 active volunteers and over 70 docents, support that was drastically needed to assist with daily operations,” said Madelyn.

“The ability to create landing pages in VolunteerHub has been very valuable to our volunteer program and goal to increase volunteer recruitment efforts. We use landing pages for almost every step in our recruitment and training process,” said Madelyn.

Ready to transform your organization’s volunteer program?

Holocaust Museum Houston is a great example of how the right volunteer management software can make all the difference in accomplishing a mission.  VolunteerHub provides the features your organization needs to transform your volunteer program.

Request a Personalized Demo Learn how VolunteerHub can help your organization streamline volunteer recruitment, engagement, and management.  


Topics Discussed

  • Case Studies

Related Posts

7 min read How to Transition to Volunteer Management Software
Manual Volunteer Management
5 min read How to Scale Your Volunteer Program with Volunteer Management Software
Scale Your Volunteer Program with Volunteer Management Software
5 min read Volunteer Management: Master it in 2023
How to Master Volunteer Management

Subscribe to Our Blog

Subscribe to receive email notifications every time we publish new insights, news, and thought leadership to our blog.

Subscribe Here!

symbol-full-color
Contact Us

877.482.3340

media@volunteerhub.com

  • Platform
  • Solutions
  • Pricing
  • Resources
  • About
  • Support
  • Privacy Policy
  • Terms of Use
  • Copyright Management
  • Facebook
  • Twitter
  • Linkedin
  • Youtube
  • Vimeo
©2025 BetterGood. All rights reserved.