VolunteerHub
  • Platform
    VolunteerHub automates and streamlines, so you can concentrate on making a difference and driving your organization’s mission forward.
    • Platform Features
    VolunteerHub Overview Video
    Watch Overview 1:50
    • Volunteer Management
      • campaign Volunteer Recruitment
      • calendar_month Volunteer Scheduling
      • track_changes Volunteer Hour Tracking
      • storage Volunteer Database
      • paid Volunteer Fundraising
      • receipt_long Volunteer Liability Waivers
      • stars Rewards and Recognition
      • add_chart Reporting
    • Opportunity Management
      • vertical_split Landing Pages
      • task_alt Check-In
      • view_module Multi-Event Editor
      • move_up Configurable Forms
      • lan Group Organization
    • Volunteer Communication
      • mark_email_read Email Messaging
      • sms Text Messaging
      • share Social Media
    • Client Success
      • checklist Onboarding
      • school Training
  • Solutions
    VolunteerHub simplifies processes and removes friction for both coordinators and volunteers, saving your organization valuable time and resources.
    • Software Benefits
    VolunteerHub Overview Video
    Watch Overview 1:50
    • By Need
      • timer Save Time and Effort
      • extension Integrate with Existing Platforms
      • favorite Improve Volunteer Experience
      • show_chart Boost Volunteer Engagement
      • handshake Build Community Partnership
      • list_alt Consolidate Data Management
    • By Initiative
      • pets Animal Rights
      • music_note Arts and Culture
      • sports_football Athletics
      • bookmark Cause/Cure
      • forest Conservation
      • school Education
      • food_bank Food Banks
      • local_hospital Hospitals
      • attribution Human Rights
      • support Human Services
      • local_library Libraries
      • volunteer_activism Nonprofits
      • campaign Political Campaigns
      • account_balance Public Service
      • church Religious Organizations
  • Pricing
  • Resources
    VolunteerHub provides a bevy of resources to help you succeed in nonprofit and volunteer management.
    • All Resources
    VolunteerHub Overview Video
    Watch Overview 1:50
    • slow_motion_video Software Overview Video
    • menu_book The Book on Volunteer Management
    • format_quote Case Studies
    • rss_feed Blog
    • podcasts Podcast
    • upcoming Product Updates
  • About
    Over the last 20+ years, VolunteerHub has helped thousands of organizations manage billions of volunteer hours.
    • About VolunteerHub
    VolunteerHub Overview Video
    Watch Overview 1:50
    • groups Team
    • handshake Partners
    • work Careers
  • Support
  • Request Demo
Blog
Case Studies 2 min read

Habitat Builds Homes and Volunteer Relationships

Ashley Chorpenning March 8, 2017
Share this
Habitat for Humanity of Collier County volunteers

Request a Demo

Habitat for Humanity of Collier County streamlines and automates its volunteer program by implementing VolunteerHub software.

Countless spreadsheets and a little bit of faith were the key components of Habitat for Humanity of Collier County’s volunteer management program. Habitat for Humanity of Collier County had many volunteer opportunities but they did not have an effective way of tracking who registered for each program, which was impacting volunteer relationships.

In addition, there was no way to ensure they had the correct contact information for their volunteers. They could not confirm that the data they had on file was accurate. This made it challenging to build and maintain volunteer relationships.

“We had no clue who or how many people would come out and volunteer on any given day. It was a challenge to make sure we had all the volunteers we needed for each opportunity,” said Derek Perry, Volunteer Services Director at Habitat for Humanity of Collier County.

Disorganized and Overwhelmed

The majority of Habitat for Humanity of Collier County’s volunteer management efforts consisted of guesswork. They were managing anywhere between 3,000-5,000 volunteers at any given time. Since the majority of volunteers would just show up for events without proper volunteer registration, it was challenging to keep track of each volunteer’s commitment.

“Our affiliate was disorganized and overwhelmed and often forced to improvise,” Perry said.

During one of Habitat for Humanity of Collier County’s regular events, they had 100 volunteers show up unexpectedly. Their staff was unprepared and ill-equipped to handle the scenario. They were unable to communicate any changes to their volunteers. They knew they needed a solution to better organize their volunteer efforts, and improve volunteer relationships.

Instant Communication with Volunteers

VolunteerHub was the solution they had been looking for. VolunteerHub was able to help them organize registration and effectively communicate with their volunteers to positively impact volunteer relationships.

In the construction industry, changes happen all the time. VolunteerHub gave them a way to efficiently handle those changes and provide clarity, where in the past there had only been confusion. They were able to instantly text and email all registered volunteers with changes.

“We have countless examples of deliveries being missed or staff members being sick. Being able to migrate our volunteers to a site instantly has saved the day on more than one occasion,” Perry said.

This transition also allowed them to balance leadership with the variety of skill sets in their nonprofit. They created crew captains, to whom they gave administrative access to the new software. This developed a structure for all volunteer opportunities and events. They could now direct people on a larger scale.

Kiosk Capabilities Allow for Resourcefulness

VolunteerHub’s Kiosk feature made volunteer check-in seamless. Volunteers could now check in with one click of a button. The Kiosk capabilities also inspired Habitat for Humanity of Collier County to be more resourceful. One of their carpenters was able to build a solar panel to power a broken iPad for volunteers to use during check-in.

“Now with VolunteerHub, our check-in process has empowered volunteers to monitor their hours. VolunteerHub has also helped our affiliate better organize hours allocated to volunteers at job sites,” Perry said.

Monitor Hours and Volunteer Commitment

Transitioning to VolunteerHub also allowed Habitat for Humanity of Collier County to track and monitor their volunteers’ commitment and hours. Not only could they track volunteer hours, but they could contact their super supporters. When a volunteer’s dedication stood out, they could contact that individual and build a stronger connection with them.

“We have improved productivity and volunteer experiences. We have a greater utilization of allocated volunteer hours and volunteer participation,” Perry said.

After Habitat for Humanity of Collier County’s conversion to VolunteerHub, they have exponentially grown the effectiveness of their volunteer management efforts. They can efficiently communicate with their volunteers while keeping a personal touch to improve volunteer relationships. Most importantly, now they can help even more homeowners achieve the strength, stability, and independence they need to build a better life for their families.

Can we help you transform your volunteer management efforts into an effective program? 

Request a Personalized Demo Learn how VolunteerHub can help your organization streamline volunteer recruitment, engagement, and management.  


Topics Discussed

  • Case Studies
  • Best Practices

Related Posts

3 min read Tips for Connecting with Volunteers on a Deeper Level
Volunteers Having Fun Together
2 min read Maumee Valley Habitat for Humanity Switches to VolunteerHub
Habitat for Humanity Maumee Valley Volunteers
10 min read How to Turn One-Time Volunteers into Lifelong Supporters
Happy volunteers

Subscribe to Our Blog

Subscribe to receive email notifications every time we publish new insights, news, and thought leadership to our blog.

Subscribe Here!

symbol-full-color
Contact Us

877.482.3340

media@volunteerhub.com

  • Platform
  • Solutions
  • Pricing
  • Resources
  • About
  • Support
  • Privacy Policy
  • Terms of Use
  • Copyright Management
  • Facebook
  • Twitter
  • Linkedin
  • Youtube
  • Vimeo
©2025 BetterGood. All rights reserved.