VolunteerHub vs. VOMO

For nonprofits managing volunteers, selecting the appropriate volunteer management software is crucial, as it can streamline operations and boost volunteer engagement. Such software should enhance efficiency, increase volunteer participation, save staff time, and elevate the overall volunteer experience, thereby advancing your organization's mission. From online registration and shift scheduling to tracking volunteer service hours, enabling effective communication, and integrating with donor management systems, a comprehensive volunteer management solution can significantly impact your program and its reach.

VolunteerHub and VOMO are leading options for organizations seeking to improve volunteer management, offering a range of features to support volunteer coordinators in optimizing and advancing their volunteer programs.

How can you determine the best option for your organization? In this post, we will compare VolunteerHub and VOMO, examining features, advantages, possible drawbacks, and distinctions to consider before making your choice.

About VolunteerHub

Since 1996, VolunteerHub has been helping nonprofits effectively recruit, engage, and manage their volunteers. As a leading volunteer management solution, VolunteerHub offers a comprehensive set of features designed to solve key challenges. VolunteerHub's features include volunteer registration, scheduling, communication, kiosk functionality, and reporting. The platform is highly customizable and scalable, making it a great fit for organizations of all sizes and across every nonprofit sector.

VolunteerHub offers a variety of features to streamline volunteer management, including:

• Volunteer management
• Event management
• Volunteer recruitment, registration, scheduling
• Volunteer communication
• Reporting 

Key VolunteerHub Features

• Custom Volunteer Event Landing Pages: create unlimited, intuitive landing pages that never expire and are tailored to the volunteer groups your organization serves. Enhance the experience with custom graphics, unique color schemes, and branding that reflects their identity.
• Comprehensive Volunteer Database and Profiles: Access and manage volunteer information securely from anywhere with an internet connection. Easily store volunteer information as well as administrative notes, waivers, and files.
• CRM Integration: Seamlessly connect VolunteerHub with industry-leading CRM platforms, including all Blackbaud CRM and Salesforce, to streamline data management.
• Zapier: Connect VolunteerHub with thousands of other applications to streamline tasks, automate workflows, and save time on repetitive processes.
• Volunteer Tracking: Gain a comprehensive view of volunteer contributions by tracking and monitoring activities, hours, and donations.
• Workflows: Add automation to your VolunteerHub site by setting up customized triggers and actions to streamline workflows and save time.
• Configurable Forms: Create custom form fields tailored to specific volunteer groups, improving data collection.
• Gamification: Enhance your reward and recognition process by assigning points to volunteer opportunities and showcasing top contributors on a leaderboard, fostering motivation and engagement.
• Email / Text Notifications: Remind, notify, and thank volunteers via automated email and text notifications, ensuring consistent and timely communication.
• Multiple Volunteer Check-In Options: VolunteerHub makes the check-in process easy and engaging for volunteers while eliminating constraints for coordinators. The platform allows self-check-in, administrative check-in, or both.
• Unlimited Non-Active Volunteers: Once a twelve-month span of time has passed where a user has not signed up for an event, the system automatically designates them as an inactive user, which no longer counts toward your plan's user limit.

What VolunteerHub Customers Say

Customer reviews on Capterra (4.3/5 stars) mention the following benefits: 

VolunteerHub Strengths

• Ease of use and intuitive design 
• Blackbaud partner for a decade
• Unlimited non-active volunteers
• Unlimited landing pages
• Useful report functionality 
• Points system for volunteer recognition 
• Centralized storage for waivers and volunteer information 
• Event sign-up and group communication features
• Unlimited landing page and non-active volunteers
• Available in Zapier
• 30-day money-back guarantee

VolunteerHub Limitations

• Currently, VolunteerHub does not have a volunteer app but does provide a unified web-based experience across all device types.
• Some users would prefer offline access to the database.
• There may be a learning curve for new admins who have not used a volunteer management solution before or who are not tech-savvy.
• VolunteerHub is best equipped to support large organizations, some small organizations with tight budgets may find the cost high.

VolunteerHub Featured Reviews (Capterra)

• "Functionality for both admin and users, clean interface, excellent customer service & technical assistance."
• "The product is great for volunteer management, and yet the greatest value so far has been the support team which makes the implementation and use of Volunteer Hub outstanding."
• "VolunteerHub has a nice volunteer interface that’s easy to navigate and simple to use. For administrators as well the features require little training and are very user-friendly. We have been using this platform for a very long time so the pricing has always been very reasonable."
•  "It makes it very easy to stay organized for the volunteer hours I do monthly. You can join groups based on your interests, skill level, etc. Staff can clock in and out remotely."
• "We love the points system, having your waivers in one place, e-mailing specific groups of volunteers, event sign-up, and handbook, it's a one-stop shop for all things volunteer!"

VolunteerHub Social Proof 

VolunteerHub has a large collection of customer success stories and recorded testimonials, showcasing the real-world impact and value of the software. With 45 case studies from a diverse range of organizations across various nonprofit and for-profit sectors, our volunteer management software has proven value in supporting volunteer programs across different industries.

Check out all VolunteerHub Case Studies

About VOMO

VOMO (short for Volunteer Mobilization) is a volunteer management platform that helps organizations recruit, coordinate, and manage volunteers. It is a Virtuous Company, designed to simplify the process of connecting individuals to service opportunities, especially for nonprofits, churches, schools, and businesses running community engagement programs.

Built to drive greater volunteer engagement and streamline operations, VOMO provides organizations with tools for opportunity posting, volunteer communication, and impact reporting.

Key VOMO Features

• Volunteer Opportunity Posting: Create and post volunteer opportunities with customizable details, making it easy for volunteers to find and join events that fit their interests and availability.
• Volunteer Profiles: Allow volunteers to build personal profiles where they can track service history, manage commitments, and view upcoming opportunities.
• Shift and Event Management: Manage volunteer shifts, assign roles, and monitor participation to ensure smooth event execution and proper staffing.
• Self Check-In with QR Codes: Streamline event check-in by allowing volunteers to scan a QR code, ensuring quick and efficient attendance tracking.
• Custom Volunteer Portal: Offer a branded volunteer portal where volunteers can browse opportunities, sign up for events, and log hours.
• Hour Tracking and Reporting: Track volunteer hours automatically or manually and generate detailed impact reports to showcase program success.
• Volunteer Groups and Teams: Organize volunteers into groups for easier communication, assignment management, and team coordination.
• Impact Badges and Recognition: Motivate and reward volunteers by issuing digital badges and recognizing outstanding contributions.
  

VOMO Featured Reviews (Company Website, G2Crowd, Facebook)

Note: VOMO currently does not have any reviews on Capterra

• "VOMO has been a win-win for me and my volunteers! It is a great system for them to see all of the service opportunities we have in one place." (VOMO Website)
• "I love the benefits to volunteers and the incentives to keep volunteers engaged." (G2Crowd)
• "The software is  not user-friendly, clunky, difficult to implement and learn." (G2Crowd)
• "VOMO is a Great platform to get more people out to serve and volunteer." (Facebook)
   

VOMO Strengths

• VOMO offers a mobile-friendly platform
• VOMO has reporting tools that enable organizations to track volunteer hours, measure impact, and analyze participation trends.
• VOMO has built-in communication features, including email and SMS messaging
• VOMO integrates with Virtuous, Salesforce, and a few other CRM solutions.  
• VOMO integrates with several background check software providers, including Sterling Volunteers and Checkr
• VOMO is on Zapier and can be connected with thousands of applications. 

VOMO Limitations

• VOMO does not have reviews on many of the top software review platforms including Capterra, Software Advice, and G2Crowd (1 review there). Most reviews can only be found on the VOMO website. 
• VOMO has basic group tracking and limited reporting capabilities.
• According to SourceForge, VOMO does not provide live, online, training. Onboarding is one-to-many video-based. 
• Customization within the software is limited and requires workarounds. 
•  A reviewer on Facebook mentioned that VOMO has recurring charges without billing notifications. 
• There are set limits on the number of volunteers that can be entered, requiring users to upgrade or delete archived volunteers to accommodate more.
• At least one reviewer of VOMO on Facebook identified themselves as a current or former employee, which may affect the perceived impartiality of certain reviews.
• Some users report that volunteer registration confirmation emails are not consistently sent by VOMO 
• VOMO is not currently a Blackbaud partner.
• VOMO only offers a 10-day money-back guarantee on annual subscriptions. (VolunteerHub provides a 30-day money-back guarantee)
• VOMO only released one product update in 2024 (https://support.vomo.org/hc/en-us/categories/5358865758477-Updates-and-Improvements) 

VOMO Published Case Studies

VOMO offers five case studies on their marketing site that are visually well-designed and professionally presented. Each case study effectively highlights success stories related to their platform, featuring engaging layouts and strong branding. The case studies represent a variety of verticals and are presented in text format only. They do not include any video or audio recordings of the case study interviews.

VOMO Case Studies

VolunteerHub and VOMO Price Comparison

For organizations managing over 1,000 volunteers, VolunteerHub offers a more scalable and cost-effective solution compared to VOMO. VolunteerHub provides three pricing tiers: the Plus Plan at $143/month (billed annually), which supports up to 1,000 volunteers; the Pro Plan at $288/month, which extends that capacity to 2,500 volunteers and adds advanced features like liability waivers, team management tools, cloud storage, and kiosk check-in; and an Enterprise Plan for organizations managing over 2,500 volunteers. These tiers allow organizations to scale without immediately jumping to custom pricing. In contrast, VOMO only provides pricing for its Basic Plan—priced at $99/month to manage up to 200 volunteers. VOMO also offers a Standard Plan to manage up to 500 volunteers, but we were unable to find the price of that plan. To accommodate over 1,000 volunteers, VOMO requires a move to its Enterprise Plan, which comes with custom pricing (not disclosed online).

View detailed VolunteerHub pricing

VolunteerHub vs. VOMO Takeaways

Both VolunteerHub and VOMO are capable volunteer management software solutions designed to help nonprofits streamline their volunteer programs. However, VolunteerHub stands out with more scalable pricing options for organizations managing large-scale volunteer initiatives, has released 200% more product updates over the past year, and offers more social proof than VOMO on both its marketing site and software review platforms.