Managing volunteers can be complex, but with the right volunteer management software in place, nonprofits can simplify tasks, improve organization, save time, and enhance the overall experience for volunteers. Whether it's volunteer registration and sign-up, tracking volunteer hours, integrating with a donor management solution, or communicating with volunteers, having a reliable volunteer management platform can transform how your volunteer program operates. VolunteerHub and Volgistics are two of the top volunteer management solutions in this space, each offering a range of features aimed at helping nonprofits run successful volunteer programs.
But which platform is the right fit for your organization? In this comparison, we’ll explore how VolunteerHub and Volgistics stack up, highlighting their strengths, limitations, and the key factors that set them apart.
About VolunteerHub
Since 1996, VolunteerHub has been helping nonprofits better recruit, engage, and manage volunteer constituents. VolunteerHub is a comprehensive volunteer management software that offers features such as volunteer registration, scheduling, communication, kiosk, and reporting. It is highly customizable and scalable to meet the needs of organizations across all nonprofit verticals.
VolunteerHub offers a variety of features to streamline volunteer management, including:
- Volunteer management
- Event management
- Volunteer recruitment, registration, scheduling
- Volunteer communication
- Reporting
Key VolunteerHub Features
- Custom Volunteer Event Landing Pages: create unlimited, intuitive landing pages that never expire and are tailored to the volunteer groups your organization serves. Enhance the experience with custom graphics, unique color schemes, and branding that reflects their identity.
- Comprehensive Volunteer Database and Profiles: Access and manage volunteer information securely from anywhere with an internet connection. Easily store volunteer information as well as administrative notes, waivers, and files.
- CRM Integration: Seamlessly connect VolunteerHub with industry-leading CRM platforms, including all Blackbaud CRM and Salesforce, to streamline data management.
- Zapier: Connect VolunteerHub with thousands of other applications to streamline tasks, automate workflows, and save time on repetitive processes.
- Volunteer Tracking: Gain a comprehensive view of volunteer contributions by tracking and monitoring activities, hours, and donations.
- Workflows: Add automation to your VolunteerHub site by setting up customized triggers and actions to streamline workflows and save time.
- Configurable Forms: Create custom form fields tailored to specific volunteer groups, improving data collection.
- Gamification: Enhance your reward and recognition process by assigning points to volunteer opportunities and showcasing top contributors on a leaderboard, fostering motivation and engagement.
- Email / Text Notifications: Remind, notify, and thank volunteers via automated email and text notifications, ensuring consistent and timely communication.
- Multiple Volunteer Check-In Options: VolunteerHub makes the check-in process easy and engaging for volunteers while eliminating constraints for coordinators. The platform allows self-check-in, administrative check-in, or both.
- Unlimited Non-Active Volunteers: Once a twelve-month span of time has passed where a user has not signed up for an event, the system automatically designates them as an inactive user, which no longer counts toward your plan's user limit.
What VolunteerHub Customers Say
Customer reviews on Capterra (4.3/5 stars) mention the following benefits:
VolunteerHub Strengths
- Ease of use and intuitive design
- Blackbaud partner for a decade
- Unlimited non-active volunteers
- Unlimited landing pages
- Useful report functionality
- Points system for volunteer recognition
- Centralized storage for waivers and volunteer information
- Event sign-up and group communication features
- Unlimited landing page and non-active volunteers
- Available in Zapier
- 30-day money-back guarantee
VolunteerHub Limitations
- Currently, VolunteerHub does not have a volunteer app but does provide a unified web-based experience across all device types.
- Some users would prefer offline access to the database.
- There may be a learning curve for new admins who have not used a volunteer management solution before or who are not tech-savvy.
- VolunteerHub is best equipped to support large organizations, some small organizations with tight budgets may find the cost high.
Capterra Featured Testimonial Insights
- I highly recommend VolunteerHub. We were able to turn our investment into $25K+ through donations.
- We've had an excellent experience. This software has helped us in so many ways and the staff is very nice.
- VolunteerHub is great for storing a detailed database of our volunteers. It's easy to use on their end and easy to manage on my end.
- Their support team is amazing - from onboarding to regular support, they are responsive and helpful. We are very happy with the Volunteer Hub platform and team.
Published Case Studies for VolunteerHub
VolunteerHub has a large collection of customer success stories and recorded testimonials, showcasing the real-world impact and value of the software. With 44 case studies from a diverse range of organizations across various sectors, our volunteer management software has proven value in supporting volunteer programs across different industries.
Check out all VolunteerHub Case Studies
About Volgistics
Volgistics is a volunteer management software designed to help organizations streamline their volunteer programs. It offers tools for recruiting, scheduling, and tracking volunteers while providing robust reporting capabilities to measure program success. With features like automated communication, customizable volunteer profiles, and flexible scheduling options, Volgistics caters to a variety of nonprofit needs, making it easier for organizations to engage and retain volunteers. This platform is particularly popular among nonprofits that manage a small number of volunteers.
Key Volgistics Features
- Volunteer Scheduling: Manage volunteer shifts and schedules with flexible options, ensuring the right people are in the right roles at the right times.
- Customizable Volunteer Applications: Create and customize volunteer application forms to gather necessary information tailored to your organization's needs.
- Automated Communications: Send automated emails and reminders to keep volunteers informed about upcoming opportunities and important updates.
- Volunteer Hour Reporting: Track and generate detailed reports on volunteer hours to measure program success and meet grant or donor requirements.
- Online Volunteer Portal: Provide volunteers with an online portal to view upcoming opportunities, update personal information, and log hours.
Capterra Featured Testimonial Insights
- The Software has simple customization functionality, with a wide range of customizable settings. This enables organizations to tailor the software to their specific needs. It’s nice being able to have a centralized location for our volunteer data and locations.
- It's relatively simple to use but has not changed in 10+ years.
- I loved how customizable Volgitics was when I was using this software. I could have multiple volunteer assignments open at the same time.
Volgistics Strengths
- Flexible Volunteer Scheduling
- Customizable Volunteer Applications
- Detailed Reporting
- Automated Communication Tools
- A decent solution for small organizations, offering a range of features at a reasonable investment.
Volgistics Limitations
- Users report that the software can be challenging to set up and learn, especially when not all features are needed, making the initial experience
- Some find the interface difficult to navigate, which can hinder efficient use of the platform.
- There are concerns about the complexity and limitations of the reporting features, with users finding it hard to generate specific reports.
- Support is primarily email-based, which some users feel is less efficient than having access to live phone support.
- Users want more flexibility in customizing certain aspects of the software to better fit their organization's needs.
- There are set limits on the number of volunteers that can be entered, requiring users to upgrade or delete archived volunteers to accommodate more.
- Some users feel that the software has not kept pace with technological advancements, lacking features like mobile volunteer check-in.
- The initial data input process can be labor-intensive, which may be a barrier for some organizations.
- There is a lack of APIs for integrating with other software packages, which can be a drawback for users seeking seamless data sharing across platforms.
- Not a Blackbaud partner
- Not on Zapier
Published Case Studies
Volgistics features a brief selection of testimonials on their marketing site; however, they lack published case studies that demonstrate how specific organizations have successfully utilized the software. Without a dedicated case study library, it becomes challenging to effectively showcase the ROI of a volunteer management solution.
VolunteerHub and Volgistics Price Comparison
When comparing the pricing models of VolunteerHub and Volgistics, it’s important to note a few key differences. Like many volunteer management solutions, Volgistics charges based on the total number of volunteers in the system and also adds fees for additional administrators. This pricing structure can drive up costs for nonprofits with large teams managing volunteer operations or for organizations that maintain a sizable volunteer database, even if many of those volunteers are inactive. In contrast, VolunteerHub offers flexible pricing that includes unlimited administrators, providing a more predictable cost structure for organizations with large staff involvement.
Even if the initial quote from Volgistics appears slightly lower than VolunteerHub, it’s important to consider the following:
- Flexible Plans: VolunteerHub offers multiple plans (Plus, Pro, Enterprise) tailored to meet the unique needs of nonprofits. Our pricing information is transparent and readily available on our pricing page.
- Unlimited Administrators & Inactive Volunteers: Unlike Volgistics, VolunteerHub allows your organization to have unlimited site administrators and inactive volunteers in the system. Only active volunteers count toward your plan’s volunteer limit, offering greater flexibility and cost control.
- Advanced Integrations: VolunteerHub’s seamless integration with leading CRM and donor management platforms can save your organization countless hours and boost ROI by streamlining operations and improving donor engagement.
VolunteerHub vs. Volgistics Takeaways
Both VolunteerHub and Volgistics are capable volunteer management solutions designed to help nonprofits streamline their volunteer programs. However, the right choice for your organization depends on your specific needs. VolunteerHub stands out with its flexible pricing, unlimited administrators, advanced CRM integrations, and powerful customization options, making it a great fit for organizations managing many volunteers or wanting to scale.
Volgistics, while offering a lower upfront cost, may have limitations when it comes to scalability, ease of use, and modern integrations. Before making a decision, nonprofits should carefully evaluate both platforms based on their volunteer engagement goals, administrative needs, and long-term growth plans. Remember, investing in the right volunteer management software can save time, improve volunteer satisfaction, and ultimately enhance your organization’s mission impact.
